Overview

This manual documents GNATS, the GNU Problem Report Management System, version 4.2.0. GNATS is a bug-tracking tool designed for use at a central Support Site. Users who experience problems use electronic mail, web-based or other clients communicating with the GNATS network daemon running at the support site or direct database submissions to communicate these problems to maintainers at that Support Site. GNATS partially automates the tracking of these Problem Reports (PRs) by:

organizing problem reports into a database and notifying responsible parties of suspected bugs;
allowing support personnel and their managers to edit and query accumulated bugs; and
providing a reliable archive of problems (and their subsequent solutions) with a given program.

GNATS offers many of the same features offered by more generalized databases, including editing, querying, and basic reporting. The GNATS database itself is an ordered repository for problem reports; each PR receives a unique, incremental PR number which identifies it throughout its lifetime. For a discussion on the working system adopted by GNATS, see The database paradigm.

You can access the submitting, editing, and querying functions of GNATS from within GNU Emacs. See section The GNATS user tools.

1. Introducing GNATS		Introducing GNATS.
2. The GNATS User Tools		The GNATS user tools.
3. Installing GNATS		Installing GNATS.
4. GNATS Administration		GNATS Administration.
A. Where GNATS lives		Where GNATS lives.
B. The GNATS network server – `gnatsd`		The GNATS network server.
C. Controlling access to databases		Controlling access to GNATS databases.
D. Querying using regular expressions
E. ‘`dbconfig`’ recipes		Useful dbconfig tricks.
F. GNATS support		GNATS related sites and mailing lists.
G. Copying This Manual		License and rights for this manual.
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